Frequently Asked Dog Grooming Questions

For the safety of our staff and your pet, we need to know if your dog is prone to any types of aggressive or difficult behaviour, so we can take the necessary precautions.

When dealing with dogs exhibiting difficult or aggressive behaviour, collaboration with their owner is essential to support the dog in accepting the grooming procedure. Some particularly aggressive dogs may need to come in at the end of the day with the owner.

Dogs with aggressive or challenging behaviour will incur an additional charge. We provide experienced and knowledgeable groomers for these types of dogs, equipped with up-to-date handling aids and techniques to complete the job safely.

Please call or email to discuss your situation with one of our team members.

No, at City Paws, we do not crate or cage dogs.

We advise you to start your puppy’s grooming with a bath and blow-dry at least two weeks after the final vaccinations.

Your puppy can come in for an enjoyable session to become familiar with the sights and smells of the salon and build positive associations from an early age.

Prices are realistically set based on the breed and the required amount of work. We cannot give you a set price without seeing your dog and the work to be carried out.

Please see the price list guide on our website.

You may incur additional charges for the removal of stubborn knots, overdue and unkempt coats, aggressive behaviour, or flea baths.

Cockapoos, Cavapoos and any Poodle mixed breeds need regular brushing. These breeds should be on a 6-8 week schedule unless you brush them every day.

This allows for regular trims to keep the coat at a manageable length while preventing matting. Matting can be very difficult to handle and is painful for your dog.

Smooth-haired dogs deshed regularly and, to avoid this, they should be groomed every 6-12 weeks.

Yorkshire Terrier, Cocker Spaniel, and Irish Setter should be groomed every 6-8 weeks to avoid knotting and discomfort. This helps their coat remain manageable and free of tangles.